Terms & Conditions
Effective Date: October 2025 | Version 1.0
Welcome to NearDearLove Digital (“Company”, “we”, “our”, or “us”). These Terms and Conditions (“Terms”) govern your access to and use of our website, mobile applications, and services (collectively, the “Platform”). By using NearDearLove, you agree to comply with and be bound by these Terms.
Please read these Terms carefully before using our services. If you do not agree to these Terms, you must not use the Platform.
1. Eligibility
You must be at least 18 years old to register or use this Platform. By creating an account, you represent and warrant that you are at least 18 years of age and have the legal capacity to enter into this agreement.
2. Account Registration
To access certain features, you must create an account by providing accurate and complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account. You agree to notify us immediately of any unauthorized use of your account.
3. User Conduct
You agree not to use NearDearLove for any unlawful, abusive, or harmful purpose, including but not limited to:
- Impersonating others or misrepresenting your identity
- Sending spam, scams, or solicitation messages
- Harassing, threatening, or exploiting other users
- Sharing explicit content involving minors or non-consensual activity
- Using automated tools or bots to access or scrape the site
4. Digital Credits & Purchases
NearDearLove operates on a credit-based system. Users may purchase credits to access premium features such as chats, visibility boosts, and gifts. Credits are non-transferable and non-refundable once used.
You agree that all purchases made through our payment partners are final, and your use of credits constitutes acceptance of our payment terms and refund policy outlined in Section 17.
5. Subscription Plans
Some features may be available through auto-renewing subscriptions. You will be notified before renewal and may cancel at any time through your account settings. Cancelling your subscription prevents future charges but does not entitle you to a refund for unused time or credits.
6. User Content
You retain ownership of all content you post or upload but grant NearDearLove a worldwide, royalty-free, transferable license to use, reproduce, and display your content for the purpose of operating and improving the Platform.
7. Prohibited Content
- Illegal, defamatory, or obscene material
- Content promoting discrimination or hate speech
- Solicitation for prostitution or escort services
- Copyrighted material without permission
8. Termination of Account
We reserve the right to suspend or terminate your account at any time, without notice, for violating these Terms or engaging in fraudulent, abusive, or harmful behavior.
9. Intellectual Property
All materials, trademarks, and software on NearDearLove are owned by or licensed to NearDearLove Digital. You may not copy, reproduce, or distribute any content from this site without prior written consent.
10. Limitation of Liability
NearDearLove Digital is not responsible for user interactions, disputes, or damages resulting from use of the Platform. We do not guarantee matches, relationships, or compatibility outcomes.
11. Indemnification
You agree to indemnify and hold harmless NearDearLove Digital, its affiliates, employees, and partners from any claims or damages arising from your use of the Platform or violation of these Terms.
12. Privacy
Your use of the Platform is also governed by our Privacy Policy, which explains how we collect, use, and share your personal data.
13. Dispute Resolution
Any disputes arising from these Terms shall be resolved through binding arbitration in Miami, Florida, in accordance with the rules of the American Arbitration Association.
14. Governing Law
These Terms are governed by and construed in accordance with the laws of the State of Florida, United States, without regard to its conflict of law provisions.
15. Changes to These Terms
We may update these Terms from time to time. The updated version will be posted on this page with a new effective date. Continued use of the Platform constitutes acceptance of any changes.
16. Contact Information
For questions regarding these Terms, please contact us at:
Email: support@neardearlove.com
Address: NearDearLove Digital, Miami, Florida, United States
17. Refund and Chargeback Policy
All purchases on NearDearLove Digital are final. Our services operate on a credit-based system, where users purchase digital credits to access premium communication features and visibility tools. Once credits are added to your account, they are considered consumed and non-refundable.
Refunds are not issued for unused credits, partial usage, or dissatisfaction with matches or experiences. Refunds will only be considered in cases of technical errors such as duplicate charges or failed credit delivery.
To request review of a billing issue, contact support@neardearlove.com within 48 hours of the transaction. Verified claims will be resolved within 7 business days.
Initiating a chargeback without prior communication may lead to immediate account suspension or permanent ban.